Privacy Policy
Draft — pending review
Overview
LawnBears ("we," "us," or "our") respects your privacy. This policy describes the information we collect through this website, how we use it, and the choices you have. It applies to information collected through lawnbears.com and through our estimate and contact processes.
Information we collect
When you request an estimate or contact us, we may collect:
- Contact details such as your name, phone number, and email address
- Property information such as address, size, condition, and access notes
- Photos of your property that you choose to upload
- Service preferences, scheduling preferences, and notes you provide
- Basic technical information such as browser type and pages visited, if analytics tools are enabled
How we use your information
- To prepare and deliver service estimates you request
- To schedule, perform, and follow up on services
- To communicate with you by phone, text, or email as you prefer
- To process payments and manage subscriptions once services are approved
- To improve our website and services
We do not sell your personal information. We contact you about your request using the contact method you indicate.
Service providers
We may share information with trusted service providers that help us operate — for example, database hosting, payment processing (Stripe), email delivery, and customer-relationship tools. These providers process information on our behalf and are not permitted to use it for their own purposes.
Photos you upload
Property photos you upload are used to evaluate your estimate request and plan services. We do not publish your photos publicly without your permission.
Data retention
We keep estimate and service records for as long as reasonably needed to provide services, meet legal obligations, and maintain business records. You may ask us to delete your information, subject to any records we are required to keep.
Your choices
- You may opt out of non-essential communications at any time.
- You may request a copy, correction, or deletion of your information.
- California residents may have additional rights under California privacy law; contact us to exercise them.
Contact
Questions about this policy? Contact us at theinlandempire@lawnbears.com or (909) 206-9617.